Support

Customer Support AI

AI copilot for your support team — instant answers, auto-tagging and smart routing.

Overview

Supercharge your helpdesk with an AI that suggests replies, drafts responses, auto-tags tickets, detects sentiment and escalates critical issues — integrated with Zendesk, Freshdesk, Intercom and your own tools.

Key Features

AI reply suggestions & drafts
Auto ticket tagging & routing
Sentiment & escalation detection
Knowledge-base search
Multilingual translation
Agent performance analytics

Benefits

Cut first-response time by 70%
30% higher CSAT scores
Consistent brand-safe replies
Agents handle 3× more tickets

Use Cases

E-commerce support
SaaS technical support
Fintech grievance handling
Travel & hospitality queries

Pricing

Transparent plans. Model & API usage billed at pass-through rates.

Starter
₹4,999
/ month
  • 1 AI workflow
  • 5,000 interactions
  • Basic integrations
  • Email support
Growth
₹12,999
/ month
  • 5 AI workflows
  • 50,000 interactions
  • CRM + WhatsApp + Web
  • Analytics dashboard
  • Priority support
Enterprise
Custom
usage-based
  • Unlimited workflows
  • Custom LLM & fine-tuning
  • Dedicated AI engineer
  • SLA + on-prem option
  • 24×7 support

Customer Reviews

"Our AI now handles 80% of first-touch queries. Team productivity is up 3x."

Vikram Shah
COO, NovaRetail

"Qualified pipeline doubled in 45 days. The AI works while we sleep."

Priya Nair
Head of Sales, LeadForge

"Deployment was smooth and the automation ROI showed up in the first month."

Arjun Rao
CTO, HealthPlus

Frequently Asked Questions

Which AI models do you use?

We integrate leading LLMs — OpenAI GPT-4o, Google Gemini, Anthropic Claude and open-source models — and pick the best fit for your accuracy, cost and latency needs.

How long does deployment take?

Most AI automations go live in 2–4 weeks including discovery, prompt engineering, integration and testing. Complex enterprise builds run 6–8 weeks.

Is my data secure?

Yes — we support private deployments, PII redaction, encryption in transit and at rest, and can host models in your own cloud. ISO 27001 aligned processes.

Do you integrate with our existing tools?

We connect with 200+ tools out of the box (Salesforce, HubSpot, Zoho, WhatsApp, Slack, Google Workspace, custom APIs) and build bespoke connectors when needed.

Request a Free AI Demo

Tell us your use case — our AI team will build a working proof-of-concept.

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